CO7: Distinguish between various quality tools and visual aids applicable to service industries
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What quality techniques and tools used in service industries have you found to be different (or somewhat) different from those in manufacturing?
Your initial reply should include a minimum of 275 words. Your original post should incorporate concepts and materials that you have researched and learned this week. Please include a minimum of one attribute for an internet resource to support your findings in addition to a citation from your textbook. These postings are research based and should be based on what you learned in addition to your own experiences and insights. Opinions are allowed, however they should not constitute the majority of the initial forum posting.