Organizational Behavior, management homework help

Assignment-1

Answer the below short essay questions in your own words with at least one APA formatted page per question. You may use references to support your answers. Each question is worth 50 points (300 points total)

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  1. Explain the open systems view of organizations.
  2. Explain Kohlberg’s stages of cognitive moral development.
  3. Explain the ABC model of attitude formation.
  4. Explain the attribution theory and attribution biases.
  5. Explain the Jungian approach to personality (psychological types).
  6. Explain Herzberg’s two-factor theory of motivation.

Assignment-2

Scenario: You just graduated from university and have decided to open a small retail store. You have decided that you will need to hire several employees to work in the store and plan to have two people working together for each shift. The tasks of the workers will be to set up merchandise displays, assist customers with their purchases, process customer sales and returns, restock merchandise, and keep the store neat and tidy.

1.Explain the skills, knowledge, education, and experience that you will require of the store employees.

Type your answer in complete sentences.

2.Explain why those skills, knowledge, education, and experience is necessary for the position.

Type your answer in complete sentences.

  • State the leadership style that you will use to manage the store. (i.e. participative, autocratic, delegation) Describe why that leadership style would work best to manage the retail store.

Type your answer in complete sentences.

4.Describe how you will motivate your employees to be highly productive employees.

Type your answer in complete sentences.

5.Explain what you will do or say to ensure that your employees will be highly ethical.

Type your answer in complete sentences.

6.Describe how you would handle the conflict when a customer was rude to one of your employees. How would you prepare them to face challenges like that?

Type your answer in complete sentences.

7.Explain what you will do or say when you discover that one of your employees has personally decided to give his/her family members and friends a very large discount on their purchases, without consulting with management.

Type your answer in complete sentences.

 
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