Begin your post with a definition of TQS – Total Quality Service. Why is TQS important to a foodservice operation? How does a manager control quality service?
Next, find an article or case study about a restaurant effectively employing Total Quality Service. Explain why you believe they are practicing Total Quality Service and why. Be sure you link to the article and provide specific examples to back up your opinion on why it is evident they employ TQS in their operation.
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