KM (Knowledge Management)Tools

KM (Knowledge Management)Tools. Topic: How do IT and KM intersect in the KM process and how do they create efficiency for the organization

Jane was in her office when she got a knock on the door and looked up to see President Rockfish. “Hi!”, he said “I just wanted a quick word with you. It seems lately that everywhere I go I run into someone or a situation that reminds me of your memo on KM. I haven’t forgotten it but I realized that a large component of your job is about information collection and storage. Why can’t your IT department do this? Why do I have to have a whole department and a lot of new software?”  ” Good question…”


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1. By WEDNESDAY, complete the following:

  • As if you were Jane draft page answer to the questions Rockfish poses. Be sure to include what the relationship is between technology and KM, how they differ, and what kind of tools would Jane forsee the new KM department would need to produce results.
  • You must use course material to support your responses and APA in-text citations with a reference list.


  • Chapter 8: KM Tools

Theme 2: Technology and how it fits the KM Process

KM (Knowledge Management)Tools

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