our final project for the term will be to interview a hospitality industry professional. 

The following questions will comprise your interview with this professional:

  • How does working in a global hospitality firm affect the ways in which you and your company market your firm to customers?
  • How does working in a global hospitality firm affect the ways in which you and your company market your firm to your employees?
  • What competencies do you as a leader of a global firm see as necessary to succeed in the hospitality industry?
  • What specific qualities or traits are necessary to thrive in a global firm?
  • How many different cultures are represented in your workplace?
  • How do you handle communication with guests who do not speak English?
  • How many years have you been working in the hospitality industry?
  • How many years have you been working for this firm?
  • What is your highest level of education?
  • Is there anything else you would like to share about your experience in hospitality?

Gender :                      Male                            Female

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Age:                             21-30               31-40               41-50               51-60               61+

Education:       No Diploma  

GED 

High School Diploma  

Some College 

Associate’s Degree

Bachelor’s Degree  

Advanced Degree

Race/Ethnicity:           American Indian/Alaskan Native

                                    Hawaiian or other Pacific Islander

                                    Asian or Asian American

                                    Black or African American

                                    Hispanic or Latino

                                    Non-hispanic White

                                    Other_______________________

Number of years working in the hospitality industry:                      

Number of years in current position:

Job Title: 

Type of hospitality industry they work in:  Airlines

                                                                     Cruiselines

                                                                     Country Club

                                        Events

                                        Hotels

                                        Restaurants/Foodservice

                                        Other___________

 

 

 

 

 

Finally, in 1-2 paragraphs on how this interview affected your understanding of what global learning is and its importance in the hospitality industry.

 
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