The control process involves three phases that are cyclic: establishing standards, measuring performance, and correcting deviations


The control process involves three phases that are cyclic: establishing standards, measuring performance, and correcting deviations. Examine the manner in which health care leaders progress through each phase of the control process to manage organizations.  What is the management function of controlling as related to performance improvement?  What tools are used to measure and monitor performance?  Please describe at least two functions and two tools in your response.

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