Develop a crisis communications plan for your stakeholders, including a social media policy. The plan should include ideas you have offered in essays and assignments you have already submitted in this course, most specifically the outline submitted in Unit III. Walk through how you believe organizational leaders and their spokespeople should decide and act during a crisis. Your plan should include at least the following items (not necessarily in this order):
- an introduction and description of your crisis communications plan,
- purpose,
- scope,
- situations and assumptions,
- audience profiles,
- review of leadership hierarchy and approval processes,
- key communication strategies,
- delegation of responsibilities,
- evaluation of communication efforts, and
- guidelines addressing social media.
Research sources to support your ideas. Your plan should be a minimum of four-pages in APA format. You must include a minimum of two sources, at least one source from the CSU Online Library.
Resources
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